Today, Housing Associations face many challenges relating to their internal processes and systems:

• Cost and service pressures demanding mergers as the solution require rationalisation of processes, systems and procedures.
• On-going changes to the Performance Indicator Framework and auditing of performance reporting systems demand total integrity and flexibility in management information systems.
• The need to control costs whilst managing the expectations of all stakeholders leaves no room for inefficient internal processes or systems that constrain the business.

TMG IT Consultancy has a proven track-record in addressing the organisational, process and systems issues that are part of the solution.

• ‘Engineering out’ inefficient and ineffective processes that incur cost yet add no real value and designing ‘best practice’ processes that are consistent and well understood.
• Developing architectures for information systems that maximise the organisational value of your data, information and knowledge.
• Defining, selecting and implementing information systems that underpin the strategic needs of the business.

TMG offers a range of services within the Housing sector:

• Process Improvement and Redesign
• Information Systems Strategies
• Information Systems Selection and Implementation
• Development of Standard Operating Procedures reflecting Best Practice
• Knowledge Management - sharing and using information for organisational excellence
• Website and Intranet Design and Development

TMG experience within the Housing sector:

Throughout our long standing relationships with the public sector and particularly Housing Associations, we have been the catalyst for major improvements in many business areas. Some examples of our assignments are as follows:

• Strategic Information Systems Planning
  Using our significant experience in Information Engineering, we have helped numerous organisations in the private and public sector to define their strategic information systems requirements.
  
  Our methodology uses both a ‘top down’ and ‘bottom up’ approach to ensure that user’s functional requirements are met whilst aligning all application systems with the strategic needs of the organisation and the environment in which it operates.
  
  
• Business Process Re-engineering and Process Improvement
  TMG IT consultancy has reviewed many Local Authority organisational processes, identifying inefficiencies and areas for improvement. We provide knowledge transfer to clients, mentoring in process mapping and business process re-engineering for future self-help.
  
  
• Systems Selection and Implementation
  Our knowledge and experience of ‘good practice’ in ITT preparation and in systems evaluation significantly improves the chances of selecting the most appropriate commercial software.
  
  Consultancy has been provided for the specification and selection of Property/Asset Management Systems for a number of Local Authorities.
  
  We also have extensive experience in project managing the implementation of systems at an organisational and departmental level. We act on behalf of clients in a quality assurance role, managing software suppliers to ensure that they deliver in a timely and quality manner.
  
  
• Web Site Development
  We have significant experience of designing and developing websites. In addition to RSLs, our clients include Police Forces, charities and youth organisations as well as the private sector.
  
  
• Knowledge Management and Intranet Content
  TMG IT Consultancy has developed Knowledge Management strategies for organisations wishing to increase the business value of data and information held at an individual, departmental or corporate level.
  
  We are experienced in designing and developing intranets which are commonly being used by organisations to capitalise on the knowledge held by its employees.
  
  
• Systems Support and Hosting
  We provide cost effective systems support and hosting services to a number of major clients in the public and private sector. We work in partnership with clients to supplement their internal ICT department by providing infrastructure and network support, server implementation and support including remote monitoring, upgrades and migrations.